Mouse spoils London Hilton hotel stay
A Shropshire family staying in a four-star hotel in London at the weekend received the shock of their lives - after finding a dead mouse in their bed.
A Shropshire family staying in a four-star hotel in London at the weekend received the shock of their lives - after finding a dead mouse in their bed.
Jacqueline and Phil Sutton, of Coton, near Whitchurch, discovered the unwelcome intruder during their stay in the capital at the plush Hilton London Olympia Hotel, Kensington, on Saturday night.
After someone initially thought they had seen a mouse in the room, the rodent later turned up squashed - believed to have been caused by Mr Sutton turning over while in bed.
After telling hotel staff, the mouse was removed and the family were offered their Saturday night stay for free.
Joined by their three children, they were staying in the capital for The London International Horse Show.
Mrs Sutton said: "Someone said they thought they had seen a mouse in the room prior to the incident, but we didn't think much of it at the time.
"It must have been about midnight when we discovered the mouse in the bed.
He was squashed so we think it was done when Phil turned over.
"Having been used to dealing with horses, mice don't bother me at all but you expect to see them outside and around hay, rather than in a bed.
"Needless to say we were all quite shocked."
She added: "We have stayed at the hotel before. We stayed there last year and have always thought it to be a clean and tidy place.
"The staff were quite shocked and very apologetic and removed it but I was surprised they didn't offer us more than one night free to keep our mouths shut.
"We still don't know how the mouse had managed to get into the hotel room. It wasn't like we were on the ground floor.
"Someone said they thought they had seen a hole in the room that the mouse may have used but I couldn't find anything when I had a look."
A Hilton Worldwide spokesperson said it had been an "isolated" incident which had never occurred previously.
"When notified of the situation, we immediately contacted the pest control company and appropriate measures were taken.
"There was no evidence of mice being present elsewhere in the hotel."
By James Pugh