Newport GP surgery given good rating after inspection

Wellington Road Surgery was given an overall rating of "good" following a recent inspection by the Care Quality Commission. Risks to patients were assessed and well-managed and patients were satisfied with the care provided, according to a newly-published report.

Inspectors said the GP practice had good facilities and was well-equipped to treat patients and meet their needs.

They also said that each GP had their own individual patient list, enabling a continuity of care.

Read the full CQC report on Wellington Road Surgery here

The report said: "The practice had a clear vision to deliver the highest and most comprehensive level of medical care to the population of Newport and surrounding villages, with particular reference to supporting the community, and to deliver healthcare in a flexible and innovative way.

"The practice vision also made reference to providing a rewarding place to work within a supportive team."

The report said there was a clear leadership structure and staff felt supported by management.

Patients also told inspectors they were able to get appointments when they needed them and their dignity and privacy was respected. The report added: "There was a focus on continuous learning and improvement at all levels within the practice.

"The practice invested in the staff team to develop their skills and knowledge to improve outcomes for patients.

"For example: One of the practice nurses was hoping to attend the Warwick Diabetes course and one of the health care assistants had been supported to attend training on wound care and dressings.

"The practice was working closely with the other local GP practice and health and social care organisations regarding collaboration over working towards integration of community service for the Newport Neighbourhood."

"The aim was to have integrated health and social care teams providing services for the local community."

Inspectors also recommended that the surgery should consider introducing a system to monitor the collection of prescriptions for controlled drugs and continue to develop a patient participation group.

The report said that although the surgery did not have a patient participation group, it was inviting patients to be part of such a group.

At the time of the inspection, which took place on September 7, the practice had 14,108 patients.

Among its team of staff were seven GP partners and another GP.

The inspection took into consideration whether the GP surgery was safe, effective, caring, responsive and well-led.