Route changes will affect Newport post delivery

Residents in Newport will see Royal Mail deliveries taking longer than before after the company decided to change the routes for postmen.

Homeowners across the town have been given a letter from the company explaining the routes will be changing – and no precise times have been given for when post will arrive each day. It comes just months after Royal Mail closed the town's sorting office last February with 28 staff moved to a branch in Oakengates.

When the sorting office was shut, the mail company said there would be 'not be any detrimental effect on the level of service we offer customers locally'.

In a letter to customers this week, Keiran Brittain, delivery sector manager for the Oakengates area, said: "We need to organise our delivery routes to be as efficient as possible.

"We also deliver more larger items so we are investing in new equipment to carry these items to you even more securely.

"We will continue to deliver in the morning and for a longer period during the day. Many customers will continue to get their mail by lunchtime.

"The time you receive your mail will depend on where you are on the new delivery route. This may be later or possibly earlier than you are used to."

Mr Brittain also told customers when mail volumes vary, delivery times may be adjusted again.

He added: "We are proud of the high regard in which our postmen and women are held in communities.

"These changes may mean a different postman or woman from your local officer will deliver to you.

"I am confident all of my local team will provide a reliable, friendly service you have come to expect from us over many years."

For more information on the changes customers can call 08456 011399 or visit www.royalmail.com/modernisation