Residents say Ellesmere's water is undrinkable
People in a Shropshire town have hit out at the quality of water, describing it as "undrinkable".
Residents in Ellesmere say cloudy water often comes out of their taps and needs to be filtered before they can drink it.
They believe the water comes from a borehole and problems with its quality have been reported to Severn Trent.
Company bosses say they will look into the matter.
Lincoln McMullan, town resident, said: "Sometimes it comes out cloudy, sometimes it doesn't.
"It just tastes horrible and is undrinkable.
"When you make a cup of tea without filtering it, it leaves a scum mark.
"If you want to drink it you have to filter it. You shouldn't have to do this.
"This has been going on for ages. I am not the only one who thinks this.
"I have been in contact with Severn Trent in the past and they said they would look into it. But it is like banging your head against a brick wall."
John Frost, deputy mayor of Ellesmere, said: "It doesn't taste all that clever. It has got a bit of TCP flavour about it. We have to filter it.
"Nobody seems to like the water around here. I think it comes from a borehole."
But he added: "The water pressure is all right. We used to get a lot of bursts, but a lot of work has been done recently which has helped."
Kate Taylor, who runs the Boathouse restaurant with her husband Richard, said: "As a glass of water, it is not nice. The taste is not awful, but it's not great.
"I think the biggest problem we have here is the amount of limescale."
A Severn Trent Water spokeswoman said: "Following calls from customers in the Ellesmere area last year, reporting a taste of chlorine in their water, we acted to improve its taste by adjusting levels of chlorine.
"This year we haven't received any further calls regarding the quality of drinking water.
"We'd like to apologise to customers who may be affected and let them know that we will look into this for them.
"Where we're aware of an issue we will act to investigate and carry out improvements.
"If customers need our help they can call us 24 hours a day on 0800 783 4444. We also have information on our interactive website, http://severntrentwater.custhelp.com/"
