'I've dropped a shampoo bottle': Listen to latest shocking 'emergency' calls
A dropped shampoo bottle and a request for a lift home are among the latest shocking 999 calls released by West Midlands Ambulance Service.
During the calls the emergency operators remain impressively professional despite their evident anger at the frustration of the emergency phone line.
This is in contrast to the callers, who seem utterly oblivious to just how inappropriate their requests are.
One 'patient' needs a lift home, another is too drunk while the final caller complains of "really really bad feet" as a result of a shampoo bottle slipping out of her hand.
The clips have been released as part of a week-long awareness campaign by West Midlands Ambulance Service to highlight the many irrelevant and time-wasting calls its staff have to put up with.
Jeremy Brown, the service's general manager responsible for emergency operations centres, said: "My control room staff are currently dealing with around 3,000 999 calls a day.
"Despite us being an emergency service, it's truly shocking what people consider to be appropriate to call 999 for.
"We're here for genuine life-threatening emergencies such as chest pains, cardiac arrests and difficulty breathing."
