Shropshire Star

Severn Trent apologised to Telford residents who experienced no supply, poor pressure or discoloured water

Severn Trent Water has apologised to Telford residents who experienced supply interruptions today.

Published
Last updated

Watch more of our videos on ShotsTV.com
and on Freeview 262 or Freely 565

The water company reported an incident at 11am, saying some residents in the TF7 area of Telford were experiencing no supply, poor pressure or discoloured water.

Severn Trent said it was carrying out "essential" repair works in the area that had not been expected to affect customers' water supplies.

The problem was fixed by 11.53 and supplies returned to normal.

The company said earlier on Friday: "We’d like to apologise to those experiencing no supply, poor pressure or discoloured water in the TF7 area of Telford this morning. Our teams are carrying out some essential repair work.

"Although we didn’t anticipate this affecting our customers, we are aware that some customers' supplies have now been impacted. The team onsite are committed to getting this resolved quickly and efficiently so the water supply is back to normal as soon as possible.

"We’re very sorry for any inconvenience this may be causing and are confident this repair will be completed by 3pm. We’ll make sure this page is updated as we receive more information."

An update by the water company at 11.53am added: "We’re pleased to inform you that the works in your area are now completed, and the water supply is back to normal.

"For those that were impacted by this we’d like to thank you for your continued patience whilst this was being carried out."