Shropshire Star

Shrewsbury and Telford branches at risk as Swinton Insurance to axe 900 jobs

Insurance broker Swinton has announced plans that could see the closure of 84 branches and the loss of 900 jobs.

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The company, which has branches in Castle Street in Shrewsbury and Telford Shopping Centre, is putting 84 of its 194 high street outlets under review, as well as a call centre in Norwich.

The company has not revealed which branches will be affected by the move, which has been prompted by more people buying insurance on the internet or phone.

Swinton employs about 3,000 people in the UK. The move is expected to lead to 900 job cuts.

Chief executive Gilles Normand said: “We are reshaping our distribution model to ensure that we continue to meet the changing needs of our customers in an effective and efficient way.

“This change is difficult for all colleagues, especially those who are directly impacted by the proposals, but is vital if we are to remain competitive in a challenging insurance market.”

Mr Normand continued: “While branches continue to be an important part of our multi-channel business model, we need to ensure that we can interact with customers whenever, and however, they choose.

“It therefore makes sense to continually review how we operate to ensure Swinton remains fit for the future.”

The firm will now begin a consultation with affected employees and, where possible, will redeploy staff to other areas of the business.