Pizza costs Telford couple dear after phone call scam
A young couple from Telford who fell victim to a credit card fraud after ordering a pizza online have warned other internet shoppers not to give out their details to cold callers.
Carly-Ann and Robert Norman, from Dawley, received a phone call after ordering their Domino's meal online and paying via PayPal. The caller told them the payment hadn't gone through, and they needed to take their credit card details.
But when the couple checked their internet banking details a short time later they found more than £40 had been taken – more than double the cost of the pizza.
Mrs Norman, 27, said:"We'd eaten our pizzas and it was about 20 minutes later there was a phone call.
"He said it was the head office and that the payment had been declined. I checked PayPal, which said it had gone through, but he said it was something to do with the way the payment was processed and he needed to take my credit card details.
"I was a bit uneasy, but he knew where we lived, what we'd ordered and what I'd ordered before, and our home number, so I thought he must be from Domino's.
"I gave him Robert's card details but I still felt that something wasn't right. I rang the Oakengates store to ask them about it and the area manager happened to be there.
She said that they never ask for card details, so I checked my online balance and £40.83 had gone out." Mr Norman, 28, rang to cancel the card, but not before a further £25 had gone from his account.
The couple contacted the store's area manager again and she offered to reimburse the £40 which had been taken.
West Mercia Police spokesman Chris Ammonds said: "We are looking into it but we are waiting for the bank to deal with it first."
