Watchdog praises Shrewsbury care home for respect shown to residents
A Shrewsbury care home has been praised by care watchdogs following an unannounced inspection.
Briarfields, a 42-bed care home in Raby Crescent run by Coverage Care, retained its ‘good’ rating from the Care Quality Commission (CQC), which is the same as it received at its last review in 2016.
Inspectors visited the Belle Vue home in December and spoke to residents, relatives and staff to assess how safe, effective, caring, responsive and well led it was.
The official report praised staff for the dignity, care and respect they showed residents and for the way they involved people in the planning and delivery of their own care.
Inspectors commented on the effective systems in place to ensure that residents are safe and well cared for and the extra steps the home has taken including achieving the Gold Standard Framework for end of life care and working with SAND (Safe Ageing No Discrimination), a specialist group campaigning for the rights of older LGBT people who are accessing health and social care.
Coverage Care's chief executive David Coull said: “This latest report is an independent verification of the quality service that is being provided by the entire Briarfields team.
“It was particularly gratifying to see the inspectors recognise that our service users feel well treated and supported at Briarfields and the effort that is made to promote a culture of high-quality, person-centred care across every aspect of the home.”
Manager Denise Morris added: “The report was so positive and recognises the work we have done to build on our previous achievements following from our last Good inspection. We are committed to continuing to provide the highest possible care for our residents and will strive to be recognised as an outstanding service.”
