Shropshire care home gets makeover by new owners after critical report

New owners Dr Gaurav Chaudhary and Dr Rajni Singh have taken over Cliffdale Care Home, in Pontesbury, and have redecorated rooms and the exterior of the building, installed a new kitchen, improved the home's conservatory area and landscaped the gardens.

They are now in the process of planning an open day to welcome new residents and the local community.

Inspectors from the Care Quality Commission visited the home earlier this year and found that areas of it required a 'deep clean', rating the home as requiring improvement.

In their report they said: "The building, furniture and environment was not always clean and well maintained. Several places around the home required deep cleaning of furniture, carpets, walls, windows and curtains. The home was visibly dirty in places such as the dining area and where people sat to socialise. Some bathrooms required repair to tiling to ensure they could be cleaned adequately to prevent the spread of infection.

"Exposed pipework which was hot to the touch, and posed a burn risk to people had not yet been covered in the lounge area."

Julia Dean-Richards, deputy at the home said: "We are pleased to say Cliffdale is currently being lovingly restored and upgraded.

"The outside of the house has been painted, and wooden sills have been replaced where necessary; a beautiful set of wooden gates have been constructed and installed at the side of the car park, the front garden has been landscaped, and a new lighting system has enhanced security.

"At the back of the main house, the conservatory has been re-roofed and weather proofed, and is a pleasant place for residents to share a meal or to enjoy the sunshine.

"Inside the home, the kitchen has been completely remodelled and refurbished, meaning that Cliffdale Care Home has the facility to produce hearty home cooking in a pleasant, well-equipped environment. The bedrooms are currently being redecorated, and new bedroom furniture is on the way."

Dr Singh added: “It’s out with the old and in with the new – with lots more to come”.