'If you hadn't done X, your baby may have lived': Failure to listen to families 'key issue' in Shropshire baby deaths scandal
The former senior midwife leading an independent inquiry into baby deaths at scandal-hit Shrewsbury and Telford Hospital NHS Trust said a failure to listen to families was the key issue.
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Donna Ockenden told the Commons Health and Social Care Committee there was a "culture" of blaming parents at SaTH.
Last week, Ms Ockenden's interim report identified a number of "deeply worrying themes" about staff at the trust.
Ms Ockenden told the committee on Tuesday: "I think the one issue that stands out above everything else was a failure to listen to families.
"We've come across a lot of families who tried really hard to get the system - the trust - to listen to them.