Views sought after concerns about getting through to GP practices on the phone
A patients' group is asking people to take part in a survey about their experiences of their GP practice – after an NHS report showed concerns about getting through to surgeries on the phone.
Healthwatch Telford and Wrekin and the borough council have urged residents to voice their experiences of accessing a doctor.
It comes after the NHS published the results of its annual GP patient survey last month, in which patients rated their experience of their practice.
It asks how easy people found it to make an appointment over the phone, how often they see or speak to a preferred GP and how satisfied they are with GP services overall.
The survey showed that some people in the borough were considerably less satisfied with their GP than others.
It also highlighted that some patients within Telford and Wrekin are still finding it difficult to get through to their surgery on the phone, to get an appointment at a preferred time, and with their GP of choice.
