Shropshire Star

New business to help bereaved families after widow was left without income

An ex-RAF officer is helping bereaved families cope sort out their loved ones' affairs after a relative was left without income when her husband died.

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David Doonan

David Doonan, 60, of Shrewsbury, has set up the Family Favour business. He helps families across Shropshire and individuals gather all the vital and detailed information that their next-of-kin might need when they die.

“The inspiration came when a relative of mine died and his wife was left living as a pauper for over 18 months because she couldn’t access any of his bank accounts and financial details," said David.

“It really made me think about how my three grown up daughters would cope in that situation so I collected all the information they might need together and sent it to them."

The interest grew as family friends asked him to do the same thing for them and David decided to launch his own business, Family Favour, offering the same service to Shropshire families.

“It is much more detailed than a will or power of attorney. They are both important legal documents but don’t include the detailed and personal information a bereaved family needs such as a person’s last wishes or financial account details,” he said.

He has been supported in setting up his new business by the Silverpreneurs scheme which offers support, ideas, information and inspiration to those aged over 50. The Silverpreneurs programme is funded by the Marches Growth Hub Shropshire and brings in a co-operative of business experts to help launch or revitalise its clients’ businesses.

David said that the Silverpreneurs team had been very supportive of the Family Favour business idea and encouraged him to move forward.

The former RAF administration officer managing the records of more than 2,000 personnel went on to work as a financial advisor and in claims management and for six years was the director of a charity.

“It seems a very simple idea, but it is offering a service that becomes really important. Bereavement is a time of grief and pain and families really don’t want the extra stress of trying to find important information or second guessing their relatives’ wishes in detail – the kind of things that are too minor to go in a will,” he said.

“I think it is an important thing for anyone to think about whatever their age. It is relevant to anyone who has responsibility for a family, children or a mortgage,” he said.

David is registered with the Information Commissioner’s Office meaning that he works within the ICO’s regulations on keeping personal information secure.

Further information on the Family Favour service is available at the website on http://familyfavour.co.uk/ or by emailing David at david@familyfavour.co.uk.

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