Shropshire Star

Telford woman lay on floor for 12 hours before she could call 999

Police have asked people to check on their elderly neighbours after a woman fell and spent 12 hours on the floor before she could contact the emergency services.

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Telford Police tweeted that one of their constables managed to climb through an open toilet window at a property in St George's, Telford at about 10.30am where they found her on the floor, and called an ambulance.

Police said today (Monday) that woman is recovering in hospital.

PC Rob Hughes said he and PCSO Julie Tennant, who is the Wrekin Housing Group liaison, were on the scene to help the lady's carer.

PC Hughes said: "The elderly lady fell during the night and could not move, the carer arrived and could see the lady but couldn’t get help.

"A small window in the toilet was open but the door was locked. I attended and taking off my kit and stab vest I stood on a wheelie bin and crawled through the small window and using my hands guided myself head first to the floor on the bathroom/toilet."

PC Hughes said he saw the lady collapsed and let his colleague in and the carer, and an ambulance was called.

"It was estimated she fell about 9pm the previous evening so about 12 to 13 hours."

PCSO Tennant reassured the woman until the ambulance crew arrived.

The @TelfordCops Twitter account said on Sunday afternoon that their PC2465 and PCSO6202 "attended a report of female who fell".

"She had spent 12hours on the floor before she could contact 999," they said.

They added that PC2465 "managed to climb through open toilet window to find lady on floor. Ambo called. If you know elderly person check on them."

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