Views sought on adult social care in Shropshire
People who use adult social care services in Shropshire are being encouraged to take part in an annual survey.
Anyone who receive care and support services, either in their own home, residential home or in the local community, may be asked to take part in the Adult Social Care Survey - launched this week by Shropshire Council.
Those chosen to take part will be contacted by letter and will be asked their views on how they feel about the adult social care services they receive.
All feedback from the survey will be used to help the council better understand the impact of the adult social care services they and other agencies provide, and help identify what areas need improving and or developing.
Andy Begley, Shropshire Council’s director of adult social care and housing, said: "The Adult Social Care Survey is designed to understand more about how services are affecting people’s lives and their impact on quality of life. Therefore it is vital that we ask those who use the services.
"This allows us to better understand the impact of services and feedback can identify where service improvement and development is needed.
"Not everyone will receive a survey. People are chosen through a random sample technique and receive a letter explaining how to complete the survey and including key information with a survey form and freepost envelope.
"If you do receive a letter please take the opportunity to let us know your views."
Help and support is at hand for those who are selected to take part. Those who may struggle to complete the survey can contact the customer service team on 0348 678 9077 for advice.
Alternatively, those selected could ask a family member or their carer to help them complete the survey.
