Fears raised that rail passengers won't return to 'unreliable' train service
A rail users group says reliability concerns have been driving people away from the railways – with concerns that they may never return.

As the Shropshire Star's survey of rail users shows the levels of dissatisfaction with the service provided on the region's trains, Jeff Smith, the chair of the Shrewsbury Aberystwyth Rail Passengers Association, said there are significant worries over reliability and overcrowding.
Mr Smith said that opportunities were being missed, with rail's ability to contribute to a healthy, environmentally friendly and profitable society being lost.
He said: "Currently we are very concerned about the reliability of the service, about overcrowding, and short formations."
Mr Smith said there were also future worries that new rolling stock will not be able to operate on the Cambrian line because only a limited number of the fresh trains would be able to run with the route's ERTS signal system,