Ambulance chiefs apologise for 999 calls backlog amid surging demand
Paramedics were faced with a backlog of more than 500 emergency calls on just one day as the region's health services struggle to keep up with surging demand.
Paramedics were faced with a backlog of more than 500 emergency calls on just one day as the region's health services struggle to keep up with surging demand.
The county's police force is investigating the "unacceptable" failure of its 999 call system – the third in a matter of weeks.
The county's police force is investigating the "unacceptable" failure of its 999 call system – the third in a matter of weeks.
West Mercia Police had to rely on neighbouring forces to absorb its 999 calls during what the force called an "outage" in its systems on Monday evening.
A “system outage” left West Mercia Police “unable to accept 999 and 101 calls” and relying on an external backup network just over a month ago, a committee has heard.
Some 9,753 alerts were sent in Wales in the week to August 18, up 63% on the previous week.
Former Health Secretary reportedly told that Test and Trace app should alert contacts of positive cases from two days rather than five.
Former Health Secretary reportedly told that Test and Trace app should alert contacts of positive cases from two days rather than five.
The results were found in a survey by the Zoe Covid Symptom Study app.
The results were found in a survey by the Zoe Covid Symptom Study app.
The Government has announced the app is being updated so fewer contacts will be instructed to isolate.
The Government has announced the app is being updated so fewer contacts will be instructed to isolate.
Users will be given access to therapy sessions and one-to-one chat support.
Users will be given access to therapy sessions and one-to-one chat support.
Changes do not mean the sensitivity or the risk threshold have been altered, the Department for Health and Social Care said.