Huge demand on 999 ambulance calls 'is new normal'
The unprecedented demand on the region's ambulance service needs to be treated as "the new normal" and dealt with appropriately, its chief executive has said.
The unprecedented demand on the region's ambulance service needs to be treated as "the new normal" and dealt with appropriately, its chief executive has said.
People in the West Midlands are being urged to make use of 111 as demand for 999 calls increased by more than half across the region.
People in the West Midlands are being urged to make use of 111 as demand for 999 calls increased by more than half across the region.
Hundreds of 999 callers in the West Midlands have been made to wait in a queue over recent weeks because there have not been enough ambulances to be sent out to them.
Hundreds of 999 callers in the West Midlands have been made to wait in a queue over recent weeks because there have not been enough ambulances to be sent out to them.
A three-year-old girl allegedly murdered by her mother and her boyfriend was dead before the 999 call was made, a court has heard.
The 999 emergency phone line is experiencing technical issues, police have warned.
A stunned Willenhall man was told to dial 999 to get help for his elderly mother who had suffered a fall – while she was sat right outside A&E.
Two canoeists manged to get to dry land after their craft capsized on the River Severn.
Two canoeists manged to get to dry land after their craft capsized on the River Severn.
Two men were arrested in Stoke-on-Trent after one of them accidentally sat on his phone and called the police.
Emergency call volumes during traditional peak times on weekend evenings have fallen as a result of Covid-19 lockdowns.
Emergency call volumes during traditional peak times on weekend evenings have fallen as a result of Covid-19 lockdowns.
The 999 emergency number is now fully working again after it crashed last night.
Firefighters in Bridgnorth have issued a plea after young skateboarders blocked a crew from responding to an emergency.