A West Midlands Ambulance Service control room worker is getting set for her work to be seen by millions of people on Thursday night after helping to make the costumes for the opening ceremony of the Commonwealth Games.
Police have asked people to check on their elderly neighbours after a woman fell and spent 12 hours on the floor before she could contact the emergency services.
Two women have been taken to hospital – one in critical condition – as police dealt with a missing person inquiry near Kingswinford.
Residents in the West Midlands had their 999 calls answered in an average of just three seconds in April – quicker than any other region in the country, new figures show.
A total of 78 per cent of calls to West Mercia Police are answered within 10 seconds, new data reveals.
Two of the region's police forces have been ranked among the worst for answering emergency calls.
A family's key questions about ambulance service and hospital procedures remain unanswered after an inquest into the death of a much-loved father who was only taken to hospital after a third call to 999.
A family's key questions about ambulance service and hospital procedures remain unanswered after an inquest into the death of a much-loved father who was only taken to hospital after a third call to 999.
An appeal has been launched to find a 14-year-old girl missing for four days.
Police in the region have warned people to beware mobile phone pocket dialling after the emergency phone service came under pressure.
A police officer's use of force went beyond reasonable when he hit a drunk man in the face with his forearm after handcuffing him, a court was told.
An ambulance crashed while answering a 999 call this morning.
Anxious parents of a baby girl were left waiting more than half an hour for paramedics to arrive after calling 999 when every Shropshire-based ambulance was already in use.
The Government is to be asked to set up a dedicated ambulance trust for Shropshire in response to years of alleged “neglect” by West Midlands Ambulance Service.
Ambulance service call handlers have been threatened with rape and murder while trying to help people, they have revealed.
