A midwife accused of committing a series of failings surrounding the care of a newborn baby who died said she was told nothing that led her to be immediately concerned enough to call 999.
A toddler "brilliantly" rang 999 to get help for his mum who was drifting in and out of consciousness after falling down a flight of stairs.
An ambulance caught fire while on route to a 999 call in the West Midlands.
It is time for the Army to be brought in to help the ambulance service in Shropshire, the daughter of a 92-year-old who waited nine hours for help when she broke her hip has said.
West Midlands Police recorded its highest ever number of 999 calls in a 24 hour period – with chiefs attributing the surge to people staying in the region instead of going on holiday.
West Midlands Police is now dealing with more 999 calls than non-emergency calls as it continues to struggle with record levels of demand.
Two paramedics who were stabbed while responding to a 999 call in Wolverhampton have been praised for their bravery by Prince William.
Emergency services personnel were honoured at a special ceremony in Shrewsbury.
Paramedics were faced with a backlog of more than 500 emergency calls on just one day as the region's health services struggle to keep up with surging demand.
Paramedics were faced with a backlog of more than 500 emergency calls on just one day as the region's health services struggle to keep up with surging demand.
The county's police force is investigating the "unacceptable" failure of its 999 call system – the third in a matter of weeks.
The county's police force is investigating the "unacceptable" failure of its 999 call system – the third in a matter of weeks.
West Mercia Police had to rely on neighbouring forces to absorb its 999 calls during what the force called an "outage" in its systems on Monday evening.
A “system outage” left West Mercia Police “unable to accept 999 and 101 calls” and relying on an external backup network just over a month ago, a committee has heard.
The unprecedented demand on the region's ambulance service needs to be treated as "the new normal" and dealt with appropriately, its chief executive has said.
