Shropshire homebuilder secures HBF Five Star quality recognition for 11th consecutive year

Award-winning Shropshire homebuilder Lioncourt Homes has received the maximum five-star rating in the Home Builders Federation (HBF)’s annual New Homes Customer Satisfaction Survey 2025.

By contributor Ryan Clayton
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Paul Newton (Customer Care Manager), Colin Cole (Chief Executive), Danny Tunstall (Construction Director), and Steve Bishop (Site Manager) from Lioncourt Homes with Stewart Baseley (Chairman of the Home Builders Federation)
Paul Newton (Customer Care Manager), Colin Cole (Chief Executive), Danny Tunstall (Construction Director), and Steve Bishop (Site Manager) from Lioncourt Homes with Stewart Baseley (Chairman of the Home Builders Federation)

This marks the 11th consecutive year that Lioncourt Homes has been acknowledged for its committed approach to customer service and consistently high building standards.

Launched in 2005, HBF’s National New Homes Customer Satisfaction Survey of housebuilders is an independent annual survey of new home buyers that monitors customer satisfaction across the larger housebuilding companies.

The survey is designed to provide buyers with information about homebuilders to help aid their purchasing decisions and to encourage excellent levels of service to be delivered.

The number of stars awarded to a company is based on homeowner feedback, including how satisfied buyers are with the finish of their new properties, the service received during the sales process, and whether they would recommend the builder to a friend.